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La piattaforma e-Learning DynDevice assicura un servizio di assistenza tecnica tempestivo ed efficace. Gli utilizzatori della piattaforma e-Learning DynDevice hanno a disposizione un servizio di assistenza tecnica fruibile in due modi:
  1. via Ticket: servizio di assistenza gratuita cronologica su qualsiasi problematica della piattaforma e dei corsi erogati.
  2. via Telefono: servizio di assistenza telefonica immediata, erogato a tariffe diversificate a seconda della soluzione in uso.
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DynDevice Summer Update

07/07/2018 - Summer is here and so is the new 3.2.000 update for DynDevice TMS

The new 3.2 version build 000 of  DynDevice (training management system) is now available on the Mega Italia Media cloud. DynDevice is the complete training management system equipped with 6 solutions:  e-Learning platform, SCORM editor (LCMS with authoring tools),  HR management web content management and  company intranet management

The following release note lists and explains the latest changes.

DynDevice (core) (vers. 3.2.000)

• The default backdrop has been changed into a summery image;

GDPR-related changes
• password change has been modified: when saving, users are no longer asked whether they want to exit the system but are automatically logged out;
• a history of DynDevice user passwords has been created; when setting a new password, any of the last 8 passwords used will not be accepted;
• when creating / editing a platform the "Cookie GDPR" module is automatically inserted in pages created for  Solutions 1, 2 e 3;

File management and file exchange area
• the new "File Manager" for multiple uploads has also been implemented in the "Template editor" tab and in the learning objects' multiple upload tab in place of the previous Adobe Flash one;
• a file exchange area has been created where system adminstrators can upload files and establish which users are authorised to view and download them;

Graphic changes
• the site-switcher's z-index (i.e. the drop-down to switch between websites) is now automatically set to be always visible in front of the toolbar menu but behind any open windows;
• it is now possible to adjust a window's transparency in the system options;
• the menu that appears when right-clicking on the active window bar's buttons now also shows the "Restore window size" option;

Solutions 1. Training management, 2. Course distribution and 3. Course creation (vers. 3.3.25)

Information on a learner's origin. A new "Origin" tab displaying info related to the creation of a learner has been added to the window for creating/editing a learner. This new tab includes two new fields that can be filled in with learner info:
• "Origin". This enables you to identify the procedure used to add the new learner to the platform ("Unknown", "Manually entered", "CSV import", "API", "E-Commerce" or "Demo request"). If the user was created by the  e-Commerce module, this field will be set on "E-Commerce" and will be non-editable, while the lower part of the screen will display info related to the user's e-Commerce order.
For all users created before this DynDevice update, the "Origin" field has been set on "E-Commerce" if the user is registered as having been created through an  e-Commerce module order, otherwise the default value will be "Unknown";
• "From reseller" enables you to identify users that were created via an e-Commerce order coming from a reseller (see box Solution 5. e-Commerce and website).

Solution 5. e-Commerce and website (vers. 1.6.20)

"E-Commerce" module:
• Two new parameters have been added to the "Technical data" tab in the window for creating/editing products: "Title" and "Description". When compiled, these are used in the product details page as <title> tag and <description> meta tag in place of the automatic formation currently in use;
• A new "From reseller" field has been added to the order detail window and set on "No" by default. If a $bDaRivenditore variable with true  value is created in the PHP code inserted in the "PHP code for ERP" parameter, the "From reseller" field in the order will be set on "Yes". When enrolling users in purchased courses, this field's value is transferred to the "From reseller" field which appears in the personal data registers of LMS users;

Privacy Policy for forms. A "Privacy Policy" tab has been added to the screen for creating / editing data tables. The tab contains two compilable fields: "Title" and "Privacy Policy". This fields' content can be displayed on the site's pages by entering the new variable <#? FORM-LIST ?#> in the text. This text can be displayed by default in place of previous paragraphs 3.3.x of the "Privacy Policy".

Solution 4. HR management (vers. 1.0.40)

Managing sub-roles. It is now possible to create, edit and delete one or more sub-roles for each role. And as for roles, it is possible to link each sub-role to specific "Types" of "Medical visits".

Assigning "Types" of "Medical visits" to employees. It is now possible to link one or more "Types" of "Medical visits" directly to a single employee. That way, the screen for creating or editing a medical visit will display only the types of medical visits that are available to the employee whose visit is being entered or edited (recalled according to role, sub-role, direct allocation and the employee's personal data).

Development team

20/03/2015 - Web content management system aggiornato alla versione 1.1.25
Nuovo aggiornamento per il web content management system DynDevice wCMS di Mega Italia Media, che con questa release giunge alla versione 1.1.25.
16/03/2015 - Authoring tools, editor SCORM™ e piattaforma e-Learning alla versione 2.4.70
È stato diffuso nel week-end in modo completamente trasparente l'aggiornamento 2.4.70 che apporta diverse, importanti e numerose novità.
20/02/2015 - Release 2.4.65: altro aggiornamento per piattaforma e-Learning e authoring tools
Concluso lo sviluppo e il test dell'aggiornamento 2.4.65 della piattaforma e-Learning completamente italiana'>piattaforma e-Learning, l'editor SCORM™ e gli authoring tools. È già in corso la diffusione.
13/02/2015 - Nuovi aggiornamenti per authoring tools e piattaforma e-Learning
Piattaforma e-Learning, editor SCORM™ e authoring tools aggiornati alla versione 2.4.60 che apporta diverse novità.
05/02/2015 - Authoring tools ed editor SCORM™ alla versione 2.4.55
Importante aggiornamento che riguarda soprattutto gli authoring tools e l'editor SCORM™ inclusi in DynDevice LCMS.
30/01/2015 - Rilasciata la versione 2.4.50 per la piattaforma e-Learning
Gli authoring tolls e l'editor SCORM™ di DynDevice LCMS sono stati oggetto di un nuovo importante aggiornamento già installato su tutti i server nella giornata odierna.
23/01/2015 - Dopo un mese e più di sviluppo, ecco la versione 2.4.45
Lo sviluppo e il test della release 2.4.45 dell'editor SCORM™, gli authoring tools e la piattaforma e-Learing per la fruizione DynDevice LCMS si è concluso questa mattina, ed è cominciata la diffusione nella cloud.
04/12/2014 - Piattaforma e-Learning e authoring tools alla versione 2.4.40
Terminato lo sviluppo e il test della release 2.4.40 dell'editor SCORM™, i relativi authoring tools e la piattaforma e-Learing per la fruizione DynDevice LCMS.
28/11/2014 - Versione 1.3 del framework già diffusa!
In mattinata è stata rilasciata in tutta la cloud Mega Italia Media e in tutti i server proprietari la versione 1.3 del framework DynDevice ECM.
28/11/2014 - Rilasciata la versione 1.0.32
È stata rilasciata questa mattina la versione 1.0.32 di DynDevice ICMS, l'intranet content management system della suite DynDevice ECM.
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