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La piattaforma e-Learning DynDevice assicura un servizio di assistenza tecnica tempestivo ed efficace. Gli utilizzatori della piattaforma e-Learning DynDevice hanno a disposizione un servizio di assistenza tecnica fruibile in due modi:
  1. via Ticket: servizio di assistenza gratuita cronologica su qualsiasi problematica della piattaforma e dei corsi erogati.
  2. via Telefono: servizio di assistenza telefonica immediata, erogato a tariffe diversificate a seconda della soluzione in uso.
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Relevant news with the DynDevice update 3.3.001: changes for solutions 1, 2, 3 and 4!

05/11/2018 - News concerning the first 4 solutions of DynDevice

Release of version 3.3 build 001 of DynDevice (training management system), the system is provided with the solutions: e-Learning platform with SCORM™ editor (LCMS with authoring tools),  HR management web content management company intranet management that soon will be available on all Mega Italia Media servers.

The following realease note explains the improvements of the new solutions.

Solutions 1. Training management, 2. Course distribution e 3. Course creation (vers. 3.3.50)

New fields for the Scorm™ Course Editor.
• added the new field "Sub-category of courses for validity updating" with which it is possible to select for the course being created or modified by the editor, which "sub-category" of the courses is required to meet the deadline of the course itself. By filling out this field, the deadlines linked to the course will be subject to the automatic fulfillment procedure (see the following section "Automatic deadline fulfillment");
• added the new field "Add prefix" which if set to "Yes" inserts a prefix to the "Course Code" (different for each platform) when the latter is displayed in the documents generated by the platform (certificates and minutes) and in the e-Commerce pages (through the forms " Courses" and " e-Commerce").

Automatic deadline fulfillment. Every day, from Monday to Friday, DynDevice now retrieves user registrations for which there are deadlines on the platform and provides to comply ("Opted" to "Yes" column) automatically those where the user is already enrolled in a e-Learning or in a classroom/blended course (or it has been assigned to him "Other training" connected to an e-Learning course or classroom / blended) belonging to the "Sub-category" required by the course associated with the deadline (through the new field above mentioned).

When deadlines are automatically met, the platform administrator receives an e-mail notification with a summary of the deadlines involved and the registrations that led to the fulfillment.

Deadlines management. It is now possible to set up, if the activation is also equipped with the " 4. HR Management", if the deadlines of all the courses for the users have to be shown in the "Management deadlines" or only those based on the tasks assigned to each user. The option is useful e.g. if you do not want to be notified of the deadlines for the "First Aid" course to users who no longer have the "First Aid" task, etc.

Automatic installation of the courses available in the CourStore™.
• added in the "Platform options" mask the new "Auto-installation of courses" parameter which when set to "Yes" allows you to automatically install (in background) all the courses available in the CourStore that are not yet installed on the platform;
• next to the button [CourStore], in addition to the number of updates available, an orange square is now also displayed indicating the number of courses available in the CourStore that are not yet installed on the platform.

In the form it has been added the tab "Courses not installed" that shows in a single mask all the courses not installed, with the possibility to access the details and launch the installation.

Module "LCMS Chat". When exposed during the use of a learning object, a button is now available that allows to hide or show the box with the list of users available in the chat. When the user is connected via smart phone or tablet, by default the box is loaded already hidden.

Module "LCMS Scorm Player".

• reduced loading and execution times of the player both in the initial phase and at the end of each item. The general experience of using e-Learning courses has therefore been improved;

• improved controls to prevent access to course resources when a user's registration has expired.

Bugfix e modifiche minori.

• the deadlines set out in the "Management of deadlines" form are now updated on a daily basis instead of weekly;

• adjusted some cases in which the courses included in a training course were not shown in the correct order on the course use page.


Solution 4. HR Management (vers. 1.0.55)

Export of GAP reports. In the CSV report generated during the GAP export of missing or expired courses, if the course is reported because the course has expired, the "Sub-category of courses for updating the validity" field is also shown in a special new column which instead remains "empty" if the course rather than expired just has not been done.


Solution 5. e-Commerce and web site management (vers. 1.7.05)

Module "e-Commerce Menu".
The module shows only the categories selected in the "Parameter management" of the "Courses" module, so as not to show categories that are not enabled.

Module "e-Commerce":
• a drafting system was introduced (similar to that of the control panel templates) in the scenario of filling in the registration forms for "classroom / blended courses";
• added the saving between the correlations of the e-Learning courses at the time of the conclusion of the order.

Module "e-Commerce". Correlations are now also shown for e-Learning courses when they are added to the cart, or in the detail page.

"List of templates", button "Export / Import". Template export has also been revised on sites in HTTPS.


Development Team
 



17/09/2015 - Roll out in corso per gli authoring tools e la piattaforma e-Learning, versione 2.4.99
Dopo qualche settimana di "pausa" dovuta alle ferie estive, authoring tools, editor SCORM™ e piattaforma e-Learning tornano ad essere aggiornati con la versione 2.4.99 che apporta numerose ed interessanti migliorie. Descritte in questa news.
24/07/2015 - Piattaforma e-Learning ed Editor SCORM™ versione 2.4.98
Si è concluso lo sviluppo e il successivo dettagliato test dell'aggiornamento 2.4.98 di piattaforma e-Learning completamente italiana'>piattaforma e-Learning, editor SCORM™ e authoring tools DynDevice LCMS. La cui diffusione è appena terminata.
17/07/2015 - Concluso il roll out dell'aggiornamento 2.4.96 per la piattaforma e-Learning
Editor SCORM™, authoring tools e piattaforma e-Learning aggiornati alla versione 2.4.96 che apporta diverse migliorie, soprattutto al CourStore ™. Tutti i dettaglio disponibili nella news.
15/07/2015 - Disponibili editor SCORM™, authoring tools e piattaforma e-Learning 2.4.94
Dopo i consueti test qualitativi molto approfonditi, è entrata in diffusione la release numero 2.4.75 di DynDevice LCMS (piattaforma e-Learning, editor SCORM™ e authoring tools).
03/07/2015 - Raggiunta la versione 1.1.65 di DynDevice CMS
Sopraggiunge il modulo Cookie Law per informare gli utenti sull'utilizzo dei cookies nel proprio sito
03/07/2015 - Authoring tools e piattaforma e-Learning alla versione 2.4.92
Appena superati gli approfonditi test qualitativi è entrata in roll out la release numero 2.4.92 di DynDevice LCMS: piattaforma e-Learning completamente italiana'>piattaforma e-Learning, editor SCORM™ e authoring tools.
19/06/2015 - Nuovo aggiornamento per il content management system
Con la versione 1.1.60 del CMS fa il suo ingresso un nuovo modulo
19/06/2015 - Roll out in corso per authoring tools e piattaforma e-Learning versione 2.4.90
Dopo qualche settimana l'Editor SCORM™, authoring tools e piattaforma e-Learning vengono aggiornati con la versione 2.4.90 apportante diverse ed interessanti migliorie. Esplicitate in questa news.
11/06/2015 - Update 1.1.55 in fase di rilascio
Stabilizzate e migliorate le nuove funzionalità del modulo Calendar
10/06/2015 - L'intranet content management giunge alla versione 1.0.35
È pronta e sta per essere rilasciata la nuova versione dell'intranet content management di Mega Italia Media, che include diverse migliorie ai moduli.
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