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COME FUNZIONA L'ASSISTENZA?

La piattaforma e-Learning DynDevice assicura un servizio di assistenza tecnica tempestivo ed efficace. Gli utilizzatori della piattaforma e-Learning DynDevice hanno a disposizione un servizio di assistenza tecnica fruibile in due modi:
  1. via Ticket: servizio di assistenza gratuita cronologica su qualsiasi problematica della piattaforma e dei corsi erogati.
  2. via Telefono: servizio di assistenza telefonica immediata, erogato a tariffe diversificate a seconda della soluzione in uso.
Per ulteriori informazioni contatti il suo commerciale di riferimento o scriva una email a info@dyndevice.com

Release of 3.3.002 version of DynDevice with several updates

15/11/2018 - Update of solutions 1, 2, 3, 4 and 6 with this new release of our platform provided with SCORM™ editor

The release of version 3.3 build 002 of DynDevice (training management system), system provided with the solutions: e-Learning platform with SCORM™ editor (LCMS with authoring tools),  HR management web content management company intranet management that soon will be available on all Mega Italia Media cloud.

The following release not explains the improvements of each solution.

 Solutions 1. Training management, 2. Course distribution e 3. Course creation (vers. 3.3.55)

Automatic notification to users regarding deadline management. Added a new notification "Validity training expiring" that is automatically sent to users when one of their training validities (shown in the "Management deadlines" form) is about to expire. The notification text (which can be managed and customized through the action center) displays a link to the course listing page of your platform (or the one set in the "Publishing site" parameters) to invite the user to purchase a new enrollment in a sub-category course required for the completion of the training deadline. After the notification is sent, the "Contacted" field of the expiry is automatically set to "Yes".

Added notification to administrators to report missing documents. Added a new automatic procedure that weekly sends a report to the platform administrator with the list of
courses that require the registration forms and/or the statement of responsibility where there are active users who have not uploaded them or have loaded but not approved.
If the report contains a read-only course, the e-mail of the author of that course is added as a copy of the report.


Platform Options. added the new parameter "Days for validity expiry notification" which allows to set how many days before the expiration of a training validity must be sent the notification of "Validity expiring training".


New field for learners. Added the field "Date of discharge" to the registry of the learner, useful for identifying which users can be removed from the platform beacause they have been released for a long time.

Module "LCMS Chat" and Comments". Improved the feedback time for the recovery of new messages/comments, speeding up the execution times.

Module "LCMS Scorm Player".

Improved the internal index of learning objects where now an icon is shown for each item allowing to identify the type also within the player (video, document, quiz ...). Further improvements to the module's base code to improve its responsiveness and speed of execution. Also improved exposure on mobile devices, where several layout problems have been solved.

                                                                                       
                                                                                    
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Optimized the demo request form.

• the form now recalls the JavaScript libraries necessary for operation only if not previously included in the page, thus speeding up the loading;

• added the "Date and time of entry" field in the "Demands requests" table so as to be able to track when a request has been inserted.


 Solution 4. HR Management (vers. 1.0.65)

Management of access to doctors at DynDevice. When a DynDevice user is created, it is possible to select several medical centers if the hrMS manager has only been enabled to upload the results; in this case the operator will only display the medical visits carried out in the selected medical centers (in addition to the filter on the groups that was already present in DynDevice).


Solution 6. Intranet (vers. 1.2.25)
Translations. Review of several modules of the solution in order to improve their English translation regarding hard-coded labels.


Development Team
 



05/06/2018 - In fase di rilascio DynDevice 3.1.001
Diverse, numerose ed importanti migliorie per tutte le soluzioni che compongono DynDevice con l'aggiornamento 3.1.001.
21/05/2018 - Modifiche per il GDPR, e non solo...
Terminata la diffusione in tutta la cloud di Mega Italia Media della release 3.1 di DynDevice, che include novità relative al GDPR e non solo.
09/05/2018 - Aggiornamento 3.0.002 in fase di rilascio
È cominciato in questo momento il rilascio della versione 3.0.002 di DynDevice, con aggiornamenti all'editor SCORM™ e ad altre aree del sistema
18/04/2018 - Che sia su smartphone o su desktop, DynDevice 3.0 è sempre lo stesso
Nuova grafica unificata per smartphone, tablet e desktop, e tanto altro caratterizzano questa nuova major release di DynDevice.
27/02/2018 - Nuovo rilascio per DynDevice: 2.3.002
Importante e corposo rilascio per DynDevice: aggiornamenti per tutte le soluzioni...
08/02/2018 - Nuovo rilascio per DynDevice: 2.3.001
Migliorie che toccano quasi tutte le soluzioni con questo aggiornamento 2.3.001 dell'editor SCORM™ e della piattaforma e-Learning DynDevice.
12/01/2018 - È arrivata la nuova major release 2.3 di DynDevice
Nuove aggiunte all'interfaccia e maggiore e sicurezza caratterizzano questo primo rilascio del nuovo anno
05/12/2017 - Rilasciata la build 2.2.000 per le soluzioni LCMS (1, 2 e 3) di DynDevice
Introdotti vari aggiustamenti e miglioramenti per tutte le soluzioni legate al learning management system
17/11/2017 - Aggiornamento 2.1.002 per le soluzioni LMS (1, 2 e 3) e wCMS (5)
Un nuovo aggiornamento che sta per essere diffuso nella cloud di Mega Italia Media apporta diverse novità.
30/10/2017 - Update d'autunno di DynDevice con la major release 2.1
Un look rinnovato per tutte le soluzioni presenti nella suite di DynDevice: più area di lavoro e maggiore usabilità
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