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COME FUNZIONA L'ASSISTENZA?

La piattaforma e-Learning DynDevice assicura un servizio di assistenza tecnica tempestivo ed efficace. Gli utilizzatori della piattaforma e-Learning DynDevice hanno a disposizione un servizio di assistenza tecnica fruibile in due modi:
  1. via Ticket: servizio di assistenza gratuita cronologica su qualsiasi problematica della piattaforma e dei corsi erogati.
  2. via Telefono: servizio di assistenza telefonica immediata, erogato a tariffe diversificate a seconda della soluzione in uso.
Per ulteriori informazioni contatti il suo commerciale di riferimento o scriva una email a info@dyndevice.com

Patch 3.2.002 now released

27/07/2018 - The latest update brings further improvements to DynDevice TMS

New version 3.2 build 002 of  DynDevice (training management system) is now available on the Mega Italia Media cloud. DynDevice is the complete training management system equipped with 6 solutions:  e-Learning platform, SCORM editor (LCMS with authoring tools),  HR management web content management and  company intranet management

The following release note lists and explains all the latest changes grouped by solution.

Solution 1. Training management, 2. Course distribution and 3. Course creation (vers. 3.3.35)

Automatic update of courses installed via CourStore™. All platforms can now be enhanced with a process which automatically detects and installs the most up-to-date versions of all courses from the CourStore(with no need for manual "transfer of enrolments"). The "Platform options" screen has been enriched with the "Update automatically" parameter which enables you to specify the number of days since the publication of a new version of a course after which the course is to be automatically updated.

Order of displayed courses.
 all newly-installed courses authored by "Mega Italia Media S.r.l." (and those installed previously) are now displayed in the same order as they appear on www.megaitaliamedia.com;
• when a new version of a CourStore course is installed, the newly-installed course keeps the same order as the older version;

New features for DynDevice's API.
• we have added the getLearnersStatus() function, which is equivalent to getLearnersStatus() but differs from it in that it is now possible to enter more than one user IDs (up to 100), thereby getting stats for multiple users at the same time;
• we have added the getLearnersRegistrations() function, which is equivalent to getLearnerRegistrations() but differs from it in that it is now possible to enter more than one user IDs (up to 100), thereby getting the list of enrolments for multiple users at the same time;
• we have added the getRegistrationStatus() function, which is equivalent to getRegistrationStatus() but differs from it in that it is now possible to enter more than one user and course IDs (up to 50), thereby simultaneously getting the usage details of multiple courses / users at the same time;
• we have added the bSendInvite parameter to function putRegistration(). This enables you to specify whether a standard course invitation email is to be sent when no enrolment has taken place.

Check on enrolment dates. In the window for managing enrolments (both in the one accessed through "User list" and in the "Course list" one), a check has been added to verify activation and expiration dates set for enrolments and block (by pop-up alert) any save operation when it detects that one of the dates exceeds the value specified in the "To be used by" field of one of the e-Learning courses being considered.

Monthly report of active users. The monthly report of active user invoicing now also includes the email addresses of invoiced users.

Solution 5. e-Commerce and website (vers. 1.6.30)

"Assistance chat" module. This module has been equipped with new alerts and warning sounds: any temporary connection problems which "cause loss of log-in" is notified, the <title> is changed so as to show users the correct screen, and so on;

"Cookie GDPR" module:
• the box related to cookies of the "Marketing" category is no longer pre-selected by default, therefore users will have to accept this category manually and explicitely;
• a new parameter has been added to establish whether acceptance of cookies is to be intended upon scrolling the page or whether it can only be considered as given when [I AGREE] is clicked or a different page is opened;

"Banner" module. A new "Manage parameters" window has been added. This allows the insertion of alternative text for users who have not accepted "Marketing"-type cookies.

"Share on YSN" module. A new "Banner cookie" field has been added to "Manage parameters". This field can be used to insert alternative text for users who have not accepted "Marketing"-type cookies.

Lazy load. A new "Enable lazyload" field has been added to "Manage parameters". If set on "Yes", this field allows users to load images when they are actually displayed on-screen (instead of when the page is loaded). The online guide explains how to activate this feature by explaining what file and onload are to be inserted in the page;



Development team
 



17/07/2018 - Aggiornamento di metà luglio per DynDevice TMS
Varie novità introdotte con la nuova versione 3.2.001, che apporta migliorie in tutte le soluzioni.
04/07/2018 - Summer Update di DynDevice
L'estate è arrivata e con essa anche il nuovo aggiornamento 3.2.000 di DynDevice TMS
21/06/2018 - Aggiornamento 3.1.002 ora disponibile
Lo sviluppo di DynDevice continua
05/06/2018 - In fase di rilascio DynDevice 3.1.001
Diverse, numerose ed importanti migliorie per tutte le soluzioni che compongono DynDevice con l'aggiornamento 3.1.001.
21/05/2018 - Modifiche per il GDPR, e non solo...
Terminata la diffusione in tutta la cloud di Mega Italia Media della release 3.1 di DynDevice, che include novità relative al GDPR e non solo.
09/05/2018 - Aggiornamento 3.0.002 in fase di rilascio
È cominciato in questo momento il rilascio della versione 3.0.002 di DynDevice, con aggiornamenti all'editor SCORM™ e ad altre aree del sistema
18/04/2018 - Che sia su smartphone o su desktop, DynDevice 3.0 è sempre lo stesso
Nuova grafica unificata per smartphone, tablet e desktop, e tanto altro caratterizzano questa nuova major release di DynDevice.
27/02/2018 - Nuovo rilascio per DynDevice: 2.3.002
Importante e corposo rilascio per DynDevice: aggiornamenti per tutte le soluzioni...
08/02/2018 - Nuovo rilascio per DynDevice: 2.3.001
Migliorie che toccano quasi tutte le soluzioni con questo aggiornamento 2.3.001 dell'editor SCORM™ e della piattaforma e-Learning DynDevice.
12/01/2018 - È arrivata la nuova major release 2.3 di DynDevice
Nuove aggiunte all'interfaccia e maggiore e sicurezza caratterizzano questo primo rilascio del nuovo anno
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