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La piattaforma e-Learning DynDevice assicura un servizio di assistenza tecnica tempestivo ed efficace. Gli utilizzatori della piattaforma e-Learning DynDevice hanno a disposizione un servizio di assistenza tecnica fruibile in due modi:
  1. via Ticket: servizio di assistenza gratuita cronologica su qualsiasi problematica della piattaforma e dei corsi erogati.
  2. via Telefono: servizio di assistenza telefonica immediata, erogato a tariffe diversificate a seconda della soluzione in uso.
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DynDevice Summer Update

07/07/2018 - Summer is here and so is the new 3.2.000 update for DynDevice TMS

The new 3.2 version build 000 of  DynDevice (training management system) is now available on the Mega Italia Media cloud. DynDevice is the complete training management system equipped with 6 solutions:  e-Learning platform, SCORM editor (LCMS with authoring tools),  HR management web content management and  company intranet management

The following release note lists and explains the latest changes.

DynDevice (core) (vers. 3.2.000)

• The default backdrop has been changed into a summery image;

GDPR-related changes
• password change has been modified: when saving, users are no longer asked whether they want to exit the system but are automatically logged out;
• a history of DynDevice user passwords has been created; when setting a new password, any of the last 8 passwords used will not be accepted;
• when creating / editing a platform the "Cookie GDPR" module is automatically inserted in pages created for  Solutions 1, 2 e 3;

File management and file exchange area
• the new "File Manager" for multiple uploads has also been implemented in the "Template editor" tab and in the learning objects' multiple upload tab in place of the previous Adobe Flash one;
• a file exchange area has been created where system adminstrators can upload files and establish which users are authorised to view and download them;

Graphic changes
• the site-switcher's z-index (i.e. the drop-down to switch between websites) is now automatically set to be always visible in front of the toolbar menu but behind any open windows;
• it is now possible to adjust a window's transparency in the system options;
• the menu that appears when right-clicking on the active window bar's buttons now also shows the "Restore window size" option;

Solutions 1. Training management, 2. Course distribution and 3. Course creation (vers. 3.3.25)

Information on a learner's origin. A new "Origin" tab displaying info related to the creation of a learner has been added to the window for creating/editing a learner. This new tab includes two new fields that can be filled in with learner info:
• "Origin". This enables you to identify the procedure used to add the new learner to the platform ("Unknown", "Manually entered", "CSV import", "API", "E-Commerce" or "Demo request"). If the user was created by the  e-Commerce module, this field will be set on "E-Commerce" and will be non-editable, while the lower part of the screen will display info related to the user's e-Commerce order.
For all users created before this DynDevice update, the "Origin" field has been set on "E-Commerce" if the user is registered as having been created through an  e-Commerce module order, otherwise the default value will be "Unknown";
• "From reseller" enables you to identify users that were created via an e-Commerce order coming from a reseller (see box Solution 5. e-Commerce and website).

Solution 5. e-Commerce and website (vers. 1.6.20)

"E-Commerce" module:
• Two new parameters have been added to the "Technical data" tab in the window for creating/editing products: "Title" and "Description". When compiled, these are used in the product details page as <title> tag and <description> meta tag in place of the automatic formation currently in use;
• A new "From reseller" field has been added to the order detail window and set on "No" by default. If a $bDaRivenditore variable with true  value is created in the PHP code inserted in the "PHP code for ERP" parameter, the "From reseller" field in the order will be set on "Yes". When enrolling users in purchased courses, this field's value is transferred to the "From reseller" field which appears in the personal data registers of LMS users;

Privacy Policy for forms. A "Privacy Policy" tab has been added to the screen for creating / editing data tables. The tab contains two compilable fields: "Title" and "Privacy Policy". This fields' content can be displayed on the site's pages by entering the new variable <#? FORM-LIST ?#> in the text. This text can be displayed by default in place of previous paragraphs 3.3.x of the "Privacy Policy".

Solution 4. HR management (vers. 1.0.40)

Managing sub-roles. It is now possible to create, edit and delete one or more sub-roles for each role. And as for roles, it is possible to link each sub-role to specific "Types" of "Medical visits".

Assigning "Types" of "Medical visits" to employees. It is now possible to link one or more "Types" of "Medical visits" directly to a single employee. That way, the screen for creating or editing a medical visit will display only the types of medical visits that are available to the employee whose visit is being entered or edited (recalled according to role, sub-role, direct allocation and the employee's personal data).

Development team

04/10/2013 - Aggiornamento 2.0.60 per la piattaforma e-Learning
Piattaforma e-Learning ed editor SCORM™ sono stati aggiornati questa mattina alla versione 2.0.60
27/09/2013 - DynDevice CMS (content management system) aggiornato alla 1.0.80
È in fase di test finale e sarà rilasciata oggi pomeriggio la versione 1.0.80 del content management system DynDevice CMS. Due nuovi moduli e migliorie.
27/09/2013 - Realease 2.0.55 rilasciata in settimana
L'editor SCORM™ e la piattaforma e-Learning DynDevice LCMS sono stati aggiornati questa settimana alla versione 2.0.55.
14/09/2013 - In fase di rilascio Editor SCORM™ e piattaforma e-Learning vers. 2.0.50
La piattaforma e-Learning DynDevice LCMS e l'editor SCORM™ stanno per essere aggiornati alla versione 2.0.50.
02/08/2013 - Content management system alla versione 1.0.75
Il content management system DynDevice wCMS sta per essere aggiornato con la release 1.0.75 che apporta diverse novità.
26/06/2013 - Rilasciati l'editor SCORM™ e la piattaforma e-learning versione 2.0.45
La piattaforma e-learning DynDevice LCMS e l'incluso editor SCORM™ e hanno beneficiato dell'ennesimo aggiornamento nella giornata di ieri.
14/06/2013 - Aggiornamento 1.0.72 per il content management system
Rilasciata in mattinata la release 1.0.72 del content management system DynDevice WCMS con la quale vengono introdotte nuove funzionalità e migliorie a quelle esistenti.
29/05/2013 - Piattaforma e-learning e SCORM Editor™ in evoluzione
Lo staff tecnico di DynDevice LCMS continua lo sviluppo della piattaforma e-Learning e dell'editor SCORM™ in modo costante: a breve una nuova importante release.
03/05/2013 - Release 1.0.70 per il content management system DynDevice wCMS
Questa mattina è stata installata su tutti i server della cloud Mega Italia Media la release numero 1.0.70 del content management system DynDevice wCMS.
18/04/2013 - Il content management system aggiornato alla versione 1.0.65
È stata rilasciata in giornata la release d'aggiornamento 1.0.65 del web content management system DynDevice wCMS: diverse novità riguardanti in particolare, ma non solo, l'eCommerce.
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